The late Bill Mauldin (1921-2003) was a political cartoonist who got his start drawing for the US Army newspaper “Stars and Stripes” during World War Two. Arguably, Mauldin’s most famous creation was Willie and Joe, a pair of “dogface GI’s” just trying to stay alive. His one panel cartoons depicted them throughout the war in Europe. One of the most reprinted is this one, featuring one of the GI’s telling the other “The hell this ain’t the most important hole in the world. I’m in it.”
At Texas811, that’s our attitude toward you. The most important hole or dig in the world is the one YOU are working on NOW – the one we are helping you get lines located for before the excavation.
With a daily average approaching nearly 13,000 incoming line locate requests, how can we say yours is the most important?
Because at Texas811, we’re only as good as the last person we helped – even when we’re helping several hundred people simultaneously.
Don’t you hate calling somewhere and being put on hold to have an automated voice tell you that “you’re call is important to us….” while you lay your head on the desk and collect cobwebs.
At Texas811, we strive to have an operator on line and talking with you within forty five seconds.
Notice I said talking “with” you, not “to” you. Because the questions we’ll ask, and the responses you’ll give, are vitally important in getting a correct locate.
Like Willie and Joe, we’re in it together.
At Texas811, there’s just no denying that the most important hole in the world – is the one you are going to be working on once the locates are done.