As a general contractor, you already know the importance of calling Texas811 before you begin any digging job. Beyond that necessary step, there are many tips that can make your job as a general contractor a little easier—or at least of higher quality. Here are a few to keep in mind:
Estimating a project can be a bit of a challenge. You need to make a profit, but you also need to compete with your competitors and present a fair price to your customers. Make sure to be accurate as possible when drawing up an estimate and bidding on a project, even if your asking price is higher than your competition’s. It is better to be up front about costs than to end up with unhappy customers later on.
Most of your customers likely won’t fully understand all the risks involved with a particular job. Identify each project’s risks and discuss them with your potential customers and project team. It’s important they be aware of any mishaps that might occur so they can be prepared if any actually happen.
Always Plan Ahead
Planning and scheduling are the foundation of developing a reputation as a great general contractor. Plenty of planning should go into any digging project, and learning how to manage the time you have effectively is key to getting the best return on investment. Ensure each project is well thought out, and that the team knows exactly how the plan should be executed. It’s good idea to get all your planning done as soon as the job is signed.
Establish a follow-up plan for projects you have completed. A phone call or survey is a great way to follow up with previous customers and gather feedback about your work, the things you did well and ways you can improve in the future. If a customer becomes unhappy, keep your cool, acknowledge your mistakes and offer fair compensation.
Share Your Projects with the World
The most powerful (and free!) tools for expanding your word-of-mouth reputation and referrals are social media platforms. When you share your projects on social outlets like Facebook, Twitter and Houzz, you take the opportunity to capture the attention—and hopefully, the business—of potential customers. You can even ask your current customers to leave reviews on social media or service review sites like Angie’s List. And when you take advantage of social media platforms, remember to offer referral discounts! You’ll be surprised at the response you’ll receive when your business offers an exclusive Facebook deal.
As the construction business continues to evolve, it’s important to stay on top the best ways you can do your job. Take these tips and apply them to your day-to-day routine as a contractor. And always remember to call Texas811 before you dig!